Covid-19-crisis-induced mix of feelings

It has been a few extremely weird few weeks. I don’t think anybody is prepared for what is unraveling around us. Personally speaking, I have encountered mixed feelings while dealing with the current crisis. I wrote these down mainly because I know how it feels knowing that somewhere somebody is going through the same thing as I feel. It is helpful and that’s exactly what I want to do.

The most overwhelming feeling is gratitude. I haven’t caught the virus yet. Based on the coverage on what it can do human bodies, I count myself lucky not to be a patient. If you are safe like me so far, I wish you would stay the same throughout this pandemic. Plus, I am feeling blessed for having a full-time paying job that covers my insurance and helps me pay bills. It’s a luxury for many people and something that I definitely do not take for granted. I enrolled in a dual Masters degree in Omaha in 2016. If I had followed the normal path that numerous students did, I would have graduated in December 2019; which would mean that I would have been thrown into a chaotic job market where companies were trying to downsize and the chance that I would be sponsored would have been slim to none. I tried hard to graduate early simply because I wanted to work as soon as possible and get paid better. By no means, I predicted this would happen. I am very grateful for whatever forces there were that put things in place for me.

Like everybody else, I am worried about the future. The economy is shattered and looks to remain so, if not get worse, in the foreseeable future. Given the economic outlook, it doesn’t come as a surprise that companies, including my employer, seek to cut costs and downsize. Though I am employed at the moment, there is nothing set in stone, except the fact that any request such as pay raise or sponsorship may have to wait for a while.

Even though the virus has decimated dozens of countries around the globe, the US is now the most affected. Nobody knows the full extent of the damage done to this country. The government expects next week to the worst week, but what if it was wrong? A few weeks ago, the whole disaster was called a hoax. Masks were recommended only when you were sick. Now, the CDC recommends citizens wear masks in public places. The odds of being affected through community spread increase by the day. Self-isolation will continue for a while and personally, I don’t expect this crisis to blow over before June, if I am being extremely optimistic.

Living alone in America in this time is hard. I have only myself, my computer, my phone and my apartment to keep me entertained and occupied. Of course, I chat with my girlfriend and friends every day, but the constant stare at the screens and the lack of human interaction sometimes are unbearably exhausting and excruciating. On top of that, my family in Vietnam kept checking on me as the news on America in Vietnam worried them. I don’t blame them, but at the same time, I hate making them worried. On the other hand, I am worried about my family, especially my parents who have underlying conditions. The feeling of powerlessness, compounded with the angst and frustration and boredom, is tough to deal with.

Nonetheless, the crisis doesn’t necessarily give me only negative feelings. I tried to look at this in a positive light in a sense that it might be an opportunity. Personally speaking, this crisis presents a chance for me to step up at work. The pandemic prompted a barrage of requests with short turnaround time “in the office”. Everybody in my team has worked more urgently and harder these days. There were days when I felt completely spent around 4pm. However, if I could emerge from this as a reliable and valuable contributor, my boss or his boss would look at me more favorably.

Additionally, my personal portfolio has taken a beating. It’s definitely concerning to lose money on your investments. Assets’ values have gone down significantly, whether they are bitcoins, real estate or stocks. But if you look at it from another perspective, it can be a good time to buy. When the falling knives stop falling and if I can pick the right time, it’s a tremendous opportunity to snap up cheap assets.

Finally, this self-isolation can stimulate self-reflection and creativity. With fewer distractions and plenty of time on hand, all of us should be freer to think about the past, present and future, to reflect, to plan ahead, to live a little slower and to be more creative.

It’s impossible not to acknowledge the detriment of this pandemic. Yet, there is no reason for us not to find opportunity from it either. I hope you will stay safe and come out of the other side safe and better.

Whenever you can help, do and do it kindly

I am working in the Marketing Analytics for a big private bank in America. I didn’t work in the banking industry before. The learning curve is really high. I have to learn not only the products and the terminologies, but also the data, the tools we use to extract data for different products (mortgage, loans, credit cards) and programming language (SAS, SQL). Having been here for some weeks, I still have a lot to learn. My manager told me that he expected me to be comfortable with what we do in at least 6 months and one year is a normal timeline.

Today, I was asking one of my teammates about a specific product and campaign at the bank. Even though it was around 4:30pm on a Friday when there were only two of us left in the office, he patiently explained to me and went over and beyond to show the code he did and what the code meant. In the end, he told me of his experience in his previous company where he was also trying to learn his way around like I am and he was discouraged since his former colleagues didn’t seem eager to teach him. He said their attitude made him try not to bother them and ask questions, unless he really really had to. The experience taught him to really take the time to help out others properly.

It’s sad when somebody doesn’t feel like asking you for help even when that somebody really needs help. Reaching out for assistance isn’t easy. In my opinion, it takes a little bit of courage as nobody wants to appear vulnerable, inferior or incompetent in a professional environment. If you can help out, please do. If you are busy at the time, schedule another time or point to another source of information. Nonetheless, don’t try to explain a complex issue in 1-2 minutes and abruptly leave and say: I am so busy, I don’t have time for this. It makes things even worse. It’s humiliating to the other person.

One of the most important things I have learned growing up is that you show your true color more when you deal with people who are inferior, less unfortunate than you, not when you deal with people superior to you. Plus, I don’t think anybody can be good at anything without once having a mentor or help along the way.

Happy International Women Day

I am still into the belief that we do not need a special day a year to treat each other well, men or women. But if we take it for granted all the time and need a reminder, well so be it.

To celebrate International Women Day, I’d like to repost an entry I wrote on Mrs B, a brilliant woman who founded Nebraska Furniture Mart, worked till she was 103 and exemplified talent, honesty and integrity.

In 1983, at the age of 89 and after putting in 70-hour workweeks for years, she sold 80% of her business to Warren Buffett in a hand-shake deal without any lawyers or auditors present. The decision to sell was to prevent domestic conflict among her children. She continued to work at Nebraska Furniture Mart till she was 95 when her family forced her into retirement. Three months after she was forced into retirement, she opened another store across the street called “Mrs B’s Clearance and Factory Outlet”. Two years later, it was profitable and the 3rdlargest carpet outlet in Omaha. Warren Buffett bought the company and merged it into Nebraska Furniture Mart. The family rift was repaired. Mrs B continued to work till she was 103. One year later, she passed away at 104.

Mrs B

Also, I came across this ads from Nike that is very powerful, yet proof that we still have a long way to go in terms of gender equality


Special thanks to all the women. You make life way more interesting, better and happier than what I imagine it would be without you

Finnish education

I was lucky enough to live and study in Finland for a while. It is and will always be my “second home”, even now that I have already lived in Canada and America as well. It is where I forged relationships that have been instrumental in my life ever since and where I grew up significantly as a person.

Finland isn’t a country rich in natural resources. Its population is just 5.5 million people. Yet, it’s one of the most advanced and happiest countries in the world. A key reason is its world-class education. There is no shortage of coverage on the greatness of Finnish education, so I am just going to tell you a few personal stories I had while living there.

In our Bachelor’s program, there was one math course. We Vietnamese grow up learning complex math problems so the kind of math we had in that course was pretty easy. My classmates struggled at first. Yet, I saw first hand that they spent only 2-3 hours a day after class on math problems and achieved progress that I knew myself I wouldn’t have had. It’s incredible and a bit shameful for me to witness. I had years of a head start, but deep down I knew that without it, I wouldn’t have been able to grow as much in a short amount of time as my Finnish friends.

The first ever class in our program was with our Dean in an auditorium of 80 students. We often had debates and presentations. Most Vietnamese students were very shy and quiet, yet my Finnish peers were confident, persuasive and critical, to the point that the Dean, who is a Swedish American, said this about one guy: “he is terrifyingly persuasive”. The same ability to communicate with confidence and substance was consistent throughout the time I was there, either in or outside of the classroom.

One time, I was sitting next to a guy in class. He was gluing his eyes to a book. I asked him what he was reading and his response was “An Arabic dictionary”. It turned out the guy could speak 6-7 languages already and was trying to learn a new one. In addition to that guy, I was friends with another guy who could speak 7 languages and play piano well. In Finland, the official languages are Swedish and Finnish. English is so popular that many Finns speak the language like native speakers. Plus, a lot of Finns learn a language or two in high school and spend time abroad. So it’s very common to meet Finns who can speak multiple languages.

Moreover, Finns are very modest. They tend to display a healthy level of shyness and play down their abilities. I rarely detected a sense of ostentation from my Finnish friends or folks I met over there. If you meet a Finn salesman to ask about a service or product, don’t be surprised to hear something along the line of “it works!”. In my experience, Finns are like that. Down-to-earth, direct, modest, honest and genuine.

I came across a clip that explained quite well the modesty and why Finnish education is so good. Have a listen.