This morning, a friend shared with me a passage from an online article, as follows:
A 2018 survey found people ages 18–27 are the most likely to shortchange the restaurant waitstaff. In fact, 10 percent admitted to routinely leaving no tip at all. Here’s a tip for all you millennials: Try leaving a few bucks on the table instead of posting pictures of your food to social media.
I found it baffling. The tipping culture in the US or Canada doesn’t really make sense to me. Wait staff enters a labor agreement with restaurant owners for a reason. They agree to the benefits and compensation offered by the owners. Without any involvement from customers. Customers have nothing to do with that. Yet, customers are forced to make up for the low wage. In some cases, tips are just expected, but in others, tips are automatically added to the bills. For the past two and a half years in the US, I could count on two hands the times when I felt satisfied with customer services at restaurants. Staff repeatedly and unnecessarily interferes in my conversation with the people I am with or rushes us out by proposing the bill when we are not done yet. Yet, tips are either expected or forced. How does that make sense?
As users, we are pissed that companies do something related to us without our consent, such as sharing our data. We are annoyed by others telling us what to do without consulting us beforehand. Then, why should the tipping “standard” be any different and acceptable? And as diners, why should we defend the owners paying low wages by arguing that it’s a standard?
I would love to pay a little bit more for the meals if it meant that wait staff got a higher wage. In that case, I wouldn’t have to tolerate the tips forced on me without my consent or the overly eager services by staff. Tipping is a standard, but it can be changed and should be. For the better.