Covid-19-crisis-induced mix of feelings

It has been a few extremely weird few weeks. I don’t think anybody is prepared for what is unraveling around us. Personally speaking, I have encountered mixed feelings while dealing with the current crisis. I wrote these down mainly because I know how it feels knowing that somewhere somebody is going through the same thing as I feel. It is helpful and that’s exactly what I want to do.

The most overwhelming feeling is gratitude. I haven’t caught the virus yet. Based on the coverage on what it can do human bodies, I count myself lucky not to be a patient. If you are safe like me so far, I wish you would stay the same throughout this pandemic. Plus, I am feeling blessed for having a full-time paying job that covers my insurance and helps me pay bills. It’s a luxury for many people and something that I definitely do not take for granted. I enrolled in a dual Masters degree in Omaha in 2016. If I had followed the normal path that numerous students did, I would have graduated in December 2019; which would mean that I would have been thrown into a chaotic job market where companies were trying to downsize and the chance that I would be sponsored would have been slim to none. I tried hard to graduate early simply because I wanted to work as soon as possible and get paid better. By no means, I predicted this would happen. I am very grateful for whatever forces there were that put things in place for me.

Like everybody else, I am worried about the future. The economy is shattered and looks to remain so, if not get worse, in the foreseeable future. Given the economic outlook, it doesn’t come as a surprise that companies, including my employer, seek to cut costs and downsize. Though I am employed at the moment, there is nothing set in stone, except the fact that any request such as pay raise or sponsorship may have to wait for a while.

Even though the virus has decimated dozens of countries around the globe, the US is now the most affected. Nobody knows the full extent of the damage done to this country. The government expects next week to the worst week, but what if it was wrong? A few weeks ago, the whole disaster was called a hoax. Masks were recommended only when you were sick. Now, the CDC recommends citizens wear masks in public places. The odds of being affected through community spread increase by the day. Self-isolation will continue for a while and personally, I don’t expect this crisis to blow over before June, if I am being extremely optimistic.

Living alone in America in this time is hard. I have only myself, my computer, my phone and my apartment to keep me entertained and occupied. Of course, I chat with my girlfriend and friends every day, but the constant stare at the screens and the lack of human interaction sometimes are unbearably exhausting and excruciating. On top of that, my family in Vietnam kept checking on me as the news on America in Vietnam worried them. I don’t blame them, but at the same time, I hate making them worried. On the other hand, I am worried about my family, especially my parents who have underlying conditions. The feeling of powerlessness, compounded with the angst and frustration and boredom, is tough to deal with.

Nonetheless, the crisis doesn’t necessarily give me only negative feelings. I tried to look at this in a positive light in a sense that it might be an opportunity. Personally speaking, this crisis presents a chance for me to step up at work. The pandemic prompted a barrage of requests with short turnaround time “in the office”. Everybody in my team has worked more urgently and harder these days. There were days when I felt completely spent around 4pm. However, if I could emerge from this as a reliable and valuable contributor, my boss or his boss would look at me more favorably.

Additionally, my personal portfolio has taken a beating. It’s definitely concerning to lose money on your investments. Assets’ values have gone down significantly, whether they are bitcoins, real estate or stocks. But if you look at it from another perspective, it can be a good time to buy. When the falling knives stop falling and if I can pick the right time, it’s a tremendous opportunity to snap up cheap assets.

Finally, this self-isolation can stimulate self-reflection and creativity. With fewer distractions and plenty of time on hand, all of us should be freer to think about the past, present and future, to reflect, to plan ahead, to live a little slower and to be more creative.

It’s impossible not to acknowledge the detriment of this pandemic. Yet, there is no reason for us not to find opportunity from it either. I hope you will stay safe and come out of the other side safe and better.

Uplifting COVID-19 stories

I want to share with you some uplifting stories that put a smile on my face in this troubling time. I hope they will do yours as well.

A landlord in Wisconsin reduced April’s rent to $100 for his tenants

KETV-TV
Source: ketv

How Czech Republic got everyone to wear masks

Pandemic creates an inflection point

There is no need to talk about the havoc that this pandemic has brought on to our society. Everybody in the world should all feel it now. Terrible as it is, the pandemic presents an opportunity for us to look at the issues that we overlook in normal times

Paid sick leave

The US is one of the only few, if not the only country, where citizens don’t get paid sick leave. When there is a risk of a wide-spreading pandemic, the lack of this benefit forces workers to go to work even though they may be sick; which increases the threat of a spread. After this catastrophe blows over, perhaps it is time for us to bring this issue to the national spotlight and to pressure lawmakers into taking actions

Stock buybacks and corporate bailouts

The fact that corporations are asking for a big bailout after years of continuous stock repurchases and lucrative executive compensation is inexcusable and intolerable. While there is a case to be made that bailouts chop off a body part to save the body and corporations should be forced to return the money once healthy again, it doesn’t make it right the fact that tax payers’ money is used to bail out companies whose failure to prepare for a macroeconomic risk is the executives’.

Regulations over gig economy

For months, gig economy companies such as Lyft and Uber have fought regulations that would require them to treat workers as employees. What that means is that workers would be entitled to healthcare insurance, paid leave and other benefits that white-collar workers usually enjoy. Some folks I saw on Twitter, most from Silicon Valley, even blasted the regulations. However, a study by The Hustle may change perspectives on this. According to The Hustle, 57% of the surveyed drivers would still drive because that’s the only way to make ends meet. Some are not even making enough to pay for their rented vehicle. Furthermore, the lack of health insurance means that they and their family are vulnerable than ever. In light of this crisis and the impact on gig economy workers, is asking for a well-designed regulation to protect workers too much to ask?

Source: The Hustle

Healthcare system

The lack of tests in the US, compared to what is going on in other countries, is seriously shocking. Ask any American and it’s very likely that you will get told that the US has the most advanced healthcare system in the world. That’s true…for rich people and for very sophisticated treatments. However, when it comes to healthcare for ordinary folks and normal ailments, there is a lot to be desired for in the US. The country had disappointingly managed to fail to deliver a universal healthcare solution even before the pandemic broke. Now, the case cannot be made even more pressing. Recently, it’s reported that a woman was hit with a $35,000 bill for COVID-19 treatments and tests. How was that acceptable? It could happen and bankrupt any of the middle class Americans, or, worse, paycheck-to-paycheck folks.

Work from home

This one is polarizing. Proponents of WFH must be ecstatic to make their case when essentially everybody is required to work remotely now. On the other hand, some will experience cabin-fever, frustration and the drop in productivity. Personally, I prefer going to the office. I prefer meeting my colleagues face-to-face and have a setting that helps me focus on my work more than my comfortable home.

Furthermore, WFH presents an opportunity to test a company’s infrastructure. For most of last week, my colleagues and I experienced a laggy and slow connection. Even though home internet bandwidth can contribute to the issue, it’s undoubtedly our company’s network being not set up for a spike in traffic. Additionally, mass remote working can change how managers keep staff productive and keep track of their work.

Personal finance and change in lifestyle

Many of us now face, if you haven’t already, layoff or a drop in salary as companies are downsizing to survive the pandemic. Income may dry up, but the bills will still be there. Without a fund for a rainy day like we are going through, a financial struggle or bankruptcy is likely. The 11-year bull market since the 2009 crisis which many didn’t experience makes folks become complacent. After this COVID-19 disaster, it’s a great time to ponder hard decisions and establish sensible personal finance practices.

This is a scary and confusing time. But what happens in the next few months will be very interesting as decisions are to be made.

Things I wish would happen in this decade

I am about a few days late into 2020 for this kind of activity, but who cares? What makes it personally tricky for me is to balance between imagination and reality, wishes and my estimation of feasibility. I gave it some thoughts and here are a few things that I wish would happen in this decade.

Higher public transportation usage

I am a big fan of public transportation. If done right, what’s there not to like about it? Having lived in Vietnam and the US, which are not known for public transit, I wish there would be a dramatic increase in the use of buses, metros and trains in exchange for a reduction in car ownership and usage.

Converting image and voice to processible data

A lot of information is stored in oral content and images. Nowadays, it is possible to extract such information, yet it takes a lot of time and resources. 10 years from now, I definitely wish that it would be a lot easier and cheaper.

Change of focus in public education

More attention to personal finance, reading, writing, literature, nutrition, cooking and life skills please

Code by voice

I was running into a coding problem at work lately. It was more of a data manipulation kind. The task could be done at the expense of a great deal of effort. It made me wonder how better it would be if we could dictate computers to execute low-level code. Of course, we can’t just tell computers to “write me an Airbnb application”. Such a task as “get me the accounts that were inactive for the last three months but active for more than three months within the last year” or “compare for me the spend of customers at stores during the holiday season year over year”. That would be tremendously helpful for our society.

Augmented presentation of content

I struggled to label this one. I didn’t know how to call it exactly. We all have seen it in movies. One flick of the fingers and more information is presented in 3D in front of our eyes, like this picture below from Avengers. Imagine if at work we could just get the graphs from Excel, use our hands to place them into Power Point, seize them by our will easily and write the caption by voice. The productivity would increase by multiple folds

Tony Stark studying the Tesseract in 'The Avengers.'
Source: Venture Capital Post

Venture into space

The Earth surface isn’t expanding, yet human race is. We already exceeded the 7 billion mark and I wouldn’t be surprised if we surpassed the 8 billion mark ten years from now. That puts a lot of pressure on Mother Nature and ourselves. We need nature which doesn’t need us. Hence, I wish to see more ventures into space to see what is out there.

More people will have access to sufficient healthcare and fewer will die from diseases that are terminal today

Healthcare in America is ridiculously expensive. Some drugs like insulin can bankrupt patients and so can a trip to an ER. Folks in poor countries crave for access to better care and there are still diseases against which we seem powerless. I wish there would be some advances on healthcare universally.

I would love to have more peace, kindness, compassion and empathy in the world. Sadly, I fear that would be hard. I fear that isolationism and nationalism will rise. I fear that the ugly side of the world won’t get much prettier. My hope is that the mechanism that brings the ugliness to daylight will be used to shed more light to the beauty of the world.

Connecting the dots looking backward

“You can only connect the dots looking backward” – I think those words or something along that line came from Steve Jobs.

When I was 15, I joined High School for the Gifted, a high school that was 20 mins from my home. I was the first person in the family that went to a high school outside of a 10-min radius from my place. All the years studying maths in secondary school led me to sign up for the entrance exam to the maths class at that high school. I failed by 0.5 points. I thought that was it, but I was offered a second chance to join either the IT, Chemistry or Physics class. I chose the latter despite knowing almost zero about physics. When I graduated, I didn’t know much either. Back then, I didn’t even know what a USB was and I was certainly clueless about A LOT of things. But my friends and peers saved me. Their wanting to go overseas motivated me to follow suit and enabled me to dare to dream. The seed was planted in those days and I started to plot my way to go overseas.

After high school, I took on the SAT mission. I couldn’t remember the score anymore, but it wasn’t high enough to secure a scholarship. Two months after the SAT test, I passed the entrance exam to a polytechnic university in Finland. Back in the day, education was free in Finland, even for foreigners. My family’s finance wasn’t great. As a result, I took that chance to go and study in Finland. A few months after coming to Finland, I used my SAT to get into Aalto University, the best university in Finland. That turn of events opened the doors for me later which led me to the University of Nebraska at Omaha and America several years after.

Around 2015, I was working in the Marketing department for a small hotel in Hoi An, Vietnam. Being small and lacking personnel, our hotel didn’t have a designated person to take care of revenue management. I volunteered to assume such responsibility since I was eager to learn and felt comfortable with numbers. Little did I know that the experience was the answer in the interview 4 years later that landed me my current job.

It has been 10 years since the first date I went overseas for the first time. A little more than that since the day I walked into my high school. A lot of things happened and even though it felt insignificant at the time, the events usually took place for a reason and led to bigger consequences later in my life. Like Steve said, we can only connect the dots looking backward. My point is that if you stumble upon this post and read this humble account of a Vietnamese stranger, keep in mind that whatever you go through may pay dividends later. Well, it may also bring about consequences, but a Friday night does call for a little extra optimism, doesn’t it?

Only 3% of this decade left

We are a few hours away from saying goodbye to August and welcoming September. If we split a year into three parts and look at the second decade of this century as a whole, around 97% of it is already gone.

It was like yesterday that I hit the beginning of my 20s. Now I am almost heading towards the magical 30. The last decade has seen me study abroad in Finland, Canada and now the US, and go back & work in Vietnam. I used to be a hot-headed rash dude with a severe lack of patience and a poisonous ego. Though I believe I got better, I am still a work in process and there is indeed a lot to be done.

I used to place a lot of value on titles and income. Now, being healthy and free to choose matters a whole lot more.

I used to love going to parties and getting drunk with friends. Now, a quiet uneventful night to work and think means a lot more.

I’d like to believe that I became wiser than when I was 20. Wiser, not still wise yet. Wisdom comes from experience which comes from decisions and usually painful regrets. The older I am, the more I believe that you come to appreciate certain lessons only at a certain phase in your life. If you had told me to focus more on inner peace and happiness instead of flashy materialistic things when I was fresh out of college, I wouldn’t have listened as much as I do now. Nor would I have appreciated the value of patience as much. It’s like you come to understand a book better only when you are older.

Ideally, I would prefer the same amount of gained wisdom with fewer painful regrets. Sometimes, it’s hard to get over some moments when I ponder “what ifs”. Still, if I have to measure the progress I made as a human-being over the last decade, a positive number is still better than a negative one or a zero. At least, there is that.

Summer is crawling to a close. A pity since I enjoy the energy, warmth and light. I am ready for what awaits in the remaining months of this decade and for the next. I hope it will be good. I am not sure I can say I am ready for Midwestern winter.

Struggling to find the right balance

These days, I often find myself in the middle of these dilemmas:

Work on the weekends or enjoy the summer

Some recommend that to get ahead of others, you work on the weekends or when others are not. The logic makes sense. If you work properly, the more hours are put in, the better you should become. Yet, there is another side of me that wants to enjoy this beautiful summer. Midwest winter is hard. It’s unpredictable, it’s cold, it’s winter and it’s lengthy. Summer days are long in demand, but shorter in supply. I constantly struggle to choose which path I should follow in this regard

Set ambitious goals or stay relaxed and spontaneous

I used to be a goal-setting & future-oriented kind of a guy, yet I have worked to be more spontaneous and scale back my obsession with goal setting. It was good till I reflected upon what has been achieved for the first 6 months of the year and what lies ahead in the other 6. I found myself lacking. I found myself becoming a bit complacent. The urge to stay spontaneous and in the moment is still there, but perhaps I should mix it with some ambitious goals to give myself a push. The question is: what constitutes the right balance?

Sleep more or do more

Besides my day job, I commit myself to regular reading, working out, exploring the city, meeting new people and side projects such as this blog. Sometimes, travel sneaks into the to-do list like a thief as well. What I want to do keeps growing and growing while time doesn’t. As a fan of the Why We Sleep book, I understand the importance of sufficient sleep. I do want to sleep at least 8 hours a day, but I also want to do as much as possible when youth is still on my side. If I want an easy life later on, I need to work hard now. But as Matthew Walker, the author of Why We Sleep, said: once you lose sleep time, there is no way to get it back.

These questions and dilemmas need answering and solving quickly. The longer I have them unsolved and unanswered, the more time will be lost. Yet it’s not easy. Not easy to make a decision without full information. Or not easy to live with the consequences. Either way, I need to find a balance soon.

Why I blog

One of my goals in 2019 is to write often and specifically, have at least 200 published blog posts when the year closes its curtains. So far I have been on track to meet the target. As I look back at the last 8 months of consistent blogging, this endeavor has brought to me so much more than I anticipated.

Last August, I started this blog as a medium to practice what I learned, share my opinion in my own way to give back, create a healthy habit and build up my self-confidence. Fast forward to now:

  1. I have learned a lot more along the way. To really write about something, first I need to know what I am going to write about. I read more quarterly/annual reports, earning call transcripts, industry reports, long blog posts, you know, the boring stuff to many of my peers. I listen to more podcasts, interviews. I read more books. I analyze reported numbers by companies more. And it leads to a lot learning; which fits the name of this blog.
  2. I enjoy the process. Writing is such a pleasant experience to me nowadays that I often really look forward to it as a highlight of my day, especially when I have a long day at work. Anne Lamott said it best: “Writing has so much to give, so much to teach, so many surprises. That thing you had to force yourself to do – the actual act of writing – turns out to be the best part. It’s like discovering that while you thought you needed the tea ceremony for the caffeine, what you really needed was the tea ceremony. The act of writing turns out to be its own reward.”
  3. I feel much more confident about blogging now than when I first started. Not because I am an expert now. I still have a long way to go. But I believe it is because of the practice. Blogging often helps me reduce my self-doubt and shyness bit by bit and gives my confidence a little boost. Even though the progress is nothing earth-shattering, as long as I don’t stand still, I am happy.
  4. I came to realization that this blog gradually is becoming a collection of my notes, a bookmarking tool, a mind-refresher. Sometimes, I come back to remind myself of some highlights in a book I read, of some code I wrote and of something that I jogged down. Instead of carrying an actual notebook which would be challenging to categorize and search, I know where to find what I need with just a few key strokes.

I came across a post by M.G. Siegler that really hit home to me:

Imagine the humiliation of putting yourself out there and zero people caring because zero people saw it. I know a lot of people feel this way when they start doing something with regard to content on the internet — I applied it to blogging, but I imagine it’s the exact same story with recording videos for YouTube, starting a podcast, etc. Just keep at it.

This is, of course, easier said than done. It takes time to do anything, no matter the type of content you’re focused on. The good news is that even if the audience doesn’t show up at first, the work pays off in other ways. Namely, you’ll get better at what you’re doing.

I look back at some of my early blog posts and cringe. They were awful. I was foolish. But I kept going and the posts got less awful and less foolish (this statement is subject to review in another decade). I honestly think the worst thing that could have happened was getting a large audience from day one. I wouldn’t have been ready for it (even if I thought I was).

And so again, the advice is simply to keep at it. Even if the next post gets zero readers too. And the next one. Eventually, zero turns to one and then one to two and then you’re off to the races.

M.G. Siegler

I know the feeling of having zero people view what you wrote all too well. Part of it is I don’t advertise it. I put a link to my blog on my Instagram profile, LinkedIn profile and in my resume. That’s it. I don’t actively post on Facebook or tweet about it whenever I publish. I am doing this for me first and foremost, not to be validated by others. Plus, I know I am not ready. Even though this blog has gained traction in the last few months , I am still on my way from zero to one. Good news is that I am willing to keep at it.

Don’t judge a person for his/her broken English

I had lunch with a friend whom I met in college today. It has been a while since we met and the meet was pleasant. In addition to catching up with what the other was doing, we touched upon what would seem to be quite a deep topic for lunch, but you could tell that we were close enough to open up on it.

Long story short, I told him the last time we met that I somehow felt looked down up on by Americans because I am Asian, because I don’t look big enough and because I don’t speak English like a native speaker. I have been trying hard since I was 16 and I wish I could, but the fact is that even though I speak the language well enough to get me a job and two Master’s degrees, I don’t talk like a native speaker.

The friend brought it back today. He talked about his encounter with a French engineer who uprooted his life back home to come to America to have a better career and life. The French guy doesn’t speak English well, said my friend, but my friend admired the courage taken to go to a foreign country alone, as he once told me. My friend said that the biggest lesson he had in the last few years was to learn that it wasn’t easy for others to come to the US and that no matter how good or bad someone’s English is, the effort to speak the language is already admirable and it shouldn’t be the basis on which judgement is passed.

As an immigrant, of course, I understand the sentiment, yet it is great to hear it from my friend. But if I have to be honest, I don’t use my inability to speak English natively as an excuse. To me, if I succeed, good. I did put in the work, but I was lucky as well. If I fail, well I was just not good enough. Coming here to study and work is a game. I chose to participate in that game and it just doesn’t make sense to say that my failure is justified because the rules are not in my favor. Nonetheless, I am happy to hear that from my friend and proud to have him as a friend.

For the compassion and humility, I have learned a great deal myself from learning technical topics such as coding and IT. I am always a believer in the notion that we all should try to find answers on our own first before asking questions or for help from others. It matters more to me that a person actually tried on his or her own first than whether he or she succeeded in finding the answer. But admittedly, I easily got irritated. I was arrogant. I got annoyed whenever I thought people asked too easy questions.

Since learning how to code, I have realized that I was…well, an asshole. Code is very binary. It either works or it doesn’t. There is nothing in between. When trying to find answers to my coding problems, I encountered numerous times guys who were better than me, but gave replies that asked more questions than answers. Some guys on StackOverflow or at school answered, but in a way that you couldn’t fathom unless a significant amount of time is spent on that or the person elaborated more.

When I was still an intern at an IT company, all the technical details and jargon floating around the office were initially another language to me. I had to, if I am honest, disturb some engineers in the office to help me understand even the basic concepts in their mind. I told them: “please speak English to me. I am dumb. Dumb it down for me”. I am glad that they did because it helped me tremendously then, now and in the future I believe.

Since then, I have learned the value of humility and compassion more. I have consciously made an effort to be very specific with words and visuals when helping others. I have consciously tried to be patient and understanding that the person processes information differently than I do and that I used to or still am in that position.

Humans of New York and Brandon Stanton

I am a big fan of Humans of New York. There are so many great stories told in just ordinary yet moving languages. Whenever I run into those stories, they just create beautiful moments in my days and lift the spirit a little bit. In the time when racism, lack of compassion and cynicism are dangerously present as our time now, stories like the one below offers a pure and beautiful break

Source: Humans of New York

I also recommend the interview between Tim Ferriss and the founder of Humans of New York. It’s an engaging and incredible interview shedding light on his story and the struggle he went through to have his photo project take off