As I am looking to buy a car, the last few days have been an arduous and time-consuming quest for finding the one that ticks all the boxes on paper. Online reviews were checked. Car reports were seen. Prices were compared. And of course, opinions from friends were sought after as well.
One thing that stands out to me is the reputation of Japanese cars. Deep down inside, I already have more trust in Japanese brands such as Toyota or Honda. As safety and durability are my highest priorities, Japanese brands stand a notch higher than others in my mind. My friends’ opinions align in that as well. The people I talked to all suggest that I look out for Toyota or Honda first, if possible.
What a great advantage to have! In a saturated market, trust and good will from customers are so valuable. Even if Japanese cars may cost me a bit more, I will be willing to spend a few more bucks because of that trust and good will. It may seem obvious now, but it is the fruit of years of work to build and maintain this image. Toyota and Honda don’t come out of nowhere and do nothing to enjoy this advantage.
It applies to humans too. We take up the words of some people faster and more assuredly than of others.
I have one professor in Finland before who used to work in Treasury. He told us in a class that if he recommended us, we could take his words to the bank. If I am to have that reputation and brand, I’ll need to put in the work, constantly, now and in the years and years to come.